⚠ Template for review. Make sure this matches the guarantee shown on your homepage and complies with consumer law in the places you sell (e.g. UK/EU distance-selling and digital-content rules).

Refund Policy

Last updated: [DATE]

Our guarantee

We want the audit to be genuinely useful. If you're not satisfied with your report, email us within 14 days of delivery and we'll issue a full refund of the $300 fee.

How to request a refund

Email support@sleakcheckaudit.co.uk from the address you ordered with, tell us the website audited, and (optionally) what fell short so we can improve. We'll confirm and process the refund to your original payment method, typically within [e.g. 5–10 business days].

Consumer rights

This guarantee is in addition to any statutory rights you have under consumer law in your country. Note that because the audit is bespoke digital content, [describe how your goodwill 14-day guarantee interacts with any statutory right to cancel once work has begun — have a professional confirm the wording].

Chargebacks

If something's wrong, please contact us first — we'd rather fix it or refund you directly than involve your bank.